A great post by Brian Magierski on how many B2C companies are using Twitter to either respond to already major complaints, like the now infamous Comcast support tweet, or who are proactively getting into the social media space to prevent/address future complaints.

The Wall Street Journal has recently started a new blog called Environmental Capital. Not only is it on a topic near and dear to my heart, but it could shed light on industries or companies facing major change

“Environmental Capital provides daily news and analysis of the business of the environment. It tracks how growing green concern, particularly over climate change, is roiling established industries and spurring new ones – and how that shift is affecting investors, consumers and the planet.”